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OUR MISSION
TORA provides
engineering, laboratory, consultancy and R&D services and offers professional
solutions through designing, implementation, periodic maintenance,
manufacturing, and product sales activities toward meeting the operational and
technical safety requirements of the fuel industry.
OUR VISION
In the mid
and long term, we desire to have TORA
* present
widely in near geographical regions at home
* recalled
first by the international players in the industry
* become the
first choice of our customers and suppliers
* continue
to be a privileged employment for the staff members.
All firms in
the industry take TORA as example in business management.
OUR
QUALITY POLICY
Corporate
Principles
The
management believes that the human creativity is the utmost determinant in all
respects concerning the operations and practices of the company. We do our job
with love and ambition, targeting the excellence. Team spirit and work is one of
the fundamental elements of the corporate culture. We love our country and
contribute to the knowledge of the industry with our improvements and
developments in our field of specialty. Our motto is that "One who loves his
country most does his job best."
What We
Think About Our Customers
We first try
to understand the level of knowledge of our customer about the product or
service he needs and if necessary inform him further in order to assist him in
taking the right decision. We work to find the fastest and the best solution to
the expectations and requirements of the customer. We try to develop the most
appropriate design and proposal in terms of price and implementation by giving
due consideration to the technological advancements and changes expected in the
future. We do not regard our customers as cold project names and statistics but
we regard them as human beings like us. Our customers are not others, but are a
part of our job. We inform our customers about new products and practices in the
industry in order to raise their service standards.
Our Notion
of Quality and Standard
It is
essential for us to perform all the services in accordance with certain
principles and rules. Each of us acts in accordance with and offers improvements
for the quality system. We invest considerably in tools and ideas that will
raise our product and service quality. We carry out our business in accordance
with national laws and regulations in effect and monitor the international
standards and practices in order to find ways of developing new business
potentials for the industry. In order to maintain the level of service quality,
we seek quality standards in the products we use.
Our Notion
of Job Safety
Owing to the nature of our business, we always
analyze the risk factors and take all necessary safety measures in our field
works. When performing our job, we always give priority to the life and property
safety of our customers and their employees and strictly observe the job safety
rules and inform the customers about the progress of the work. |